Frequently Asked Questions

OnlineCE.com provides continuing education courses to occupational therapists, occupational therapy assistants, physical therapists, physical therapy assistants, massage therapists, and athletic trainers.

If you are looking for continuing education in the following fields: chiropractic, acupuncture, podiatry, veterinary medicine, or naturopathy, please visit www.ChiroCredit.com.  

We offer both live (synchronous) and on-demand (asynchronous) online formats. Our live events are scheduled webinars (synchronous) that allow our customers to ask the instructor questions. Our on-demand courses include text formats (primarily downloadable PDFs), audiovisual presentations, and recorded webinars available after an event. On-demand courses may also include case studies or anatomical dissection elements that utilize an interactive dissection platform.

Yes. Each course concludes with an exam designed to drive home key points from the course content and to reinforce the learning process.

This course includes an assessment component and a passing score of 100% is required for completion. You will have as many attempts as needed to answer multiple-choice questions and achieve a passing score. Completion certificates are available immediately upon course completion.

If you’re an existing member, start by logging into your account, then click “My Account” and go to “My CE Dashboard”. Then select the Live or On-Demand catalog to make additional purchases.

If you aren’t an existing member, then go right ahead to the Shop Page, select desired products, add to cart and checkout. 

If you’ve run out of credits with the current package you have, we recommend that you upgrade to the next tier.

You can upgrade by going to “My Account” -> “Subscriptions” then click “Upgrade”.

Yes. We do accept payment by check or money order. Please email support@onlinece.com and request directions for mail-in payment submittal.

Please be sure and click on the link for State Approvals.

Select your state and then profession from the dropdown to view any information specific to your state.

You can update your registration information by logging into your portal where you can update anything in your registration EXCEPT username.

Login to your CE Dashboard, Click on Print Certificates. Select a date range and click on the Show Certificates button.

To view, print, or save ALL Certificates of Completion in a date range: Click on the large link that says “Click Here to Save/Print a PDF with all Certificates in Selected Date Range” and a PDF file will open up in your browser. Use the Print icon (upper right corner) to print all certificates in that range, or click on the download icon to save the PDF file to your computer.

To view, print, email or save a SINGLE certificate of completion: Use the View/Print Certificate link, or the Email Certificate link under the name of the specific course.

Login to your CE Dashboard, Click on Completed Courses. Find the Course you want to review and click the review button. If it is a multi-part course, there is a simple tool at the top of the page to select parts.

Yes. OnlineCE.com reports completed course information to CE Broker by the third business day each month for courses completed during the prior month. During January to March in even years, we submit every Monday for courses completed during the prior 7 days. Completed courses are reported for the following Florida licensed healthcare professionals: AT, MT, OT, OTA, PT, PTA.

Your Florida state professional license number must be listed correctly on your registration page for your completed courses to be reported to CE Broker.

OnlineCE.com will submit your completion of the Child Abuse course by an electronic report to the PA Bureau of Professional and Occupational Affairs within 7 to 10 days following the date of completion. The PA Bureau of Professional and Occupational Affairs then loads the course completion information to Bureau’s website where your individual licensing board accesses the completion information. OnlineCE.com cannot submit this information directly to your licensing board.